The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months

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Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Career Roles
Customer Service Representative
Human Resources Manager
Sales Executive
Therapist/Counselor
Team Leader/Manager
Healthcare Professional

The Certification Programme in Active Listening Skills for Professional Growth is a comprehensive training course designed to enhance participants' ability to effectively listen and communicate in various professional settings. Through this programme, participants will develop essential skills such as empathy, understanding, and rapport-building, which are crucial for successful interactions with clients, colleagues, and stakeholders.
Upon completion of the programme, participants will be able to demonstrate active listening techniques, including paraphrasing, summarizing, and reflecting, to ensure clear and effective communication. They will also learn how to manage distractions, show genuine interest, and ask probing questions to deepen their understanding of others' perspectives.
This certification programme is highly relevant across industries, as active listening is a fundamental skill that can improve customer satisfaction, team collaboration, and overall business performance. Professionals in fields such as sales, customer service, human resources, and leadership can benefit greatly from mastering active listening skills.
One of the unique features of this programme is its interactive and experiential learning approach, which includes role-playing exercises, case studies, and real-world scenarios to help participants practice and apply their newly acquired skills. Additionally, participants will receive personalized feedback and coaching from experienced facilitators to support their growth and development.
Overall, the Certification Programme in Active Listening Skills for Professional Growth offers a valuable opportunity for professionals to enhance their communication abilities, build stronger relationships, and achieve greater success in their careers. By investing in this programme, participants can gain a competitive edge in today's fast-paced and dynamic business environment.

In today's competitive job market, having strong active listening skills is essential for professional growth and success. The Certification Programme in Active Listening Skills equips individuals with the necessary tools to effectively communicate, understand, and respond to others in a variety of professional settings. According to the UK Bureau of Labor Statistics, jobs that require strong communication skills, including active listening, are projected to grow by 10% over the next decade. Employers are increasingly seeking candidates who can actively listen and engage with clients, colleagues, and stakeholders to build strong relationships and drive business success. By obtaining a certification in active listening skills, professionals can demonstrate their ability to effectively communicate, problem-solve, and collaborate in the workplace. This not only enhances their employability but also opens up opportunities for career advancement and higher earning potential. Here is a breakdown of the industry demand for active listening skills in the UK job market: | Industry Sector | Projected Growth Rate | |----------------------|-----------------------| | Customer Service | 12% | | Sales | 8% | | Human Resources | 10% | | Management | 15% | Investing in a Certification Programme in Active Listening Skills is crucial for professionals looking to stay competitive and thrive in today's rapidly evolving job market.