To achieve this qualification learner must complete 2 core units totalling 30 credits and 2 further units from option units for a combined total of 60 credits.
Mandatory Units
● Negotiating, handling objections and closing sales
● Complying with legal, regulatory and ethical requirements in a sales or marketing role
Optional Units (Choose any 2 units)
● Obtaining and analysing sales-related information
● Obtaining and Analysing Competitor Information
● Buyer behaviour in sales situations
● Buyer behaviour in sales situation
● Customer service
● Meeting customers after sales needs
● Personal network in sales
● Pricing or sales promotion
● Review of sales related information
● Selling at exhibitions
● Time planning in sales