Level 3 Diploma in Retail Skills (Sales Professional) (QCF)


Duration Mode:

The programme is available in 2 duration modes:

  • 6 months
  • 9 months

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Ideally suited to working professionals

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Description

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is a comprehensive program designed to equip individuals with the necessary knowledge and skills to excel in the field of sales within the retail industry. This course is perfect for individuals aspiring to become successful sales professionals in a dynamic and customer-centric environment.

Through this diploma, you will develop essential sales techniques, effective communication skills, and a deep understanding of consumer behavior. You will learn how to build strong customer relationships, identify sales opportunities, and provide exceptional service. With a focus on sales strategies, product knowledge, and persuasive selling techniques, this course will enhance your ability to meet targets and drive revenue growth.

By enrolling in the Level 3 Diploma in Retail Skills (Sales Professional) (QCF), you will gain the confidence and expertise needed to succeed in various retail sales roles, including sales associate, sales consultant, and customer service representative. Take the next step in your sales career by enrolling in this course today and unlock exciting opportunities within the retail industry.

Key facts about

Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Help customers to choose alcoholic beverages in a retail environment
- Help customers to choose specialist products in a retail environment
- Deputise for the leader of a retail team
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and support secure payment point use during trading hours

Optional Group C
- Hand-process fish in a retail environment
- Process greengrocery products for sale in a retail environment
- Finish meat products by hand in a retail environment
- Organise own work to meet a dough production schedule a retail environment
- Select, weigh and measure bakery ingredients
- Hand-divide, mould and shape fermented dough
- Maintain foods safety while working with food in a retail environment
- Pick products in a retail environment to fulfil customer orders
- Check stock levels and sort out problems with stock levels in a retail environment
- Maintain moisture levels for crops or plants
- Provide nutrients to crops or plants
- Remove unwanted plant growth to maintain development
- Identify and report the presence of pests, diseases and disorders
- Finish bake-off food products in a retail environment
- Glaze, coat or decorate bake-off products for sale in a retail environment
- Demonstrate products to customers in a retail environment
- Provide a bra fitting service in a retail environment
- Advise customers on the fixing and care of tiles
- Cash up in a retail environment
- Promote a retail store’s credit card to customers in a retail environment
- Provide service to customers in a dressing room in a retail environment
- Promote food or drink products by offering samples to customers
- Help customers to apply for a retail store’s credit card and associated insurance products
- Help customers to choose delicatessen products in a retail environment
- Portion delicatessen products to meet customer requirements in a retail environment
- Merchandise plants and other relevant products
- Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment
- Operate a customer record card system on a beauty counter in a retail environment
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement

Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.

  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions

  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.

  • Assessments Assessment is via assignment submission

Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

Durationkeyboard_arrow_down

The programme is available in two duration modes:


6 months
9 months

Course Deliverykeyboard_arrow_down

Online

Entry Requirementskeyboard_arrow_down

One of the following:

  • This qualification is suitable for learners aged 18 and above.

Course Contentkeyboard_arrow_down


Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Help customers to choose alcoholic beverages in a retail environment
- Help customers to choose specialist products in a retail environment
- Deputise for the leader of a retail team
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and support secure payment point use during trading hours

Optional Group C
- Hand-process fish in a retail environment
- Process greengrocery products for sale in a retail environment
- Finish meat products by hand in a retail environment
- Organise own work to meet a dough production schedule a retail environment
- Select, weigh and measure bakery ingredients
- Hand-divide, mould and shape fermented dough
- Maintain foods safety while working with food in a retail environment
- Pick products in a retail environment to fulfil customer orders
- Check stock levels and sort out problems with stock levels in a retail environment
- Maintain moisture levels for crops or plants
- Provide nutrients to crops or plants
- Remove unwanted plant growth to maintain development
- Identify and report the presence of pests, diseases and disorders
- Finish bake-off food products in a retail environment
- Glaze, coat or decorate bake-off products for sale in a retail environment
- Demonstrate products to customers in a retail environment
- Provide a bra fitting service in a retail environment
- Advise customers on the fixing and care of tiles
- Cash up in a retail environment
- Promote a retail store’s credit card to customers in a retail environment
- Provide service to customers in a dressing room in a retail environment
- Promote food or drink products by offering samples to customers
- Help customers to apply for a retail store’s credit card and associated insurance products
- Help customers to choose delicatessen products in a retail environment
- Portion delicatessen products to meet customer requirements in a retail environment
- Merchandise plants and other relevant products
- Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment
- Operate a customer record card system on a beauty counter in a retail environment
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement

Assessmentkeyboard_arrow_down

The assessment is done via submission of assignment. There are no written exams.

Course feekeyboard_arrow_down

The fee for the programme is as follows:

6 months - GBP £1499
9 months - GBP £1199

Payment planskeyboard_arrow_down

Please find below available fee payment plans:

6 months - GBP £1499

● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £1199

● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Accreditationkeyboard_arrow_down

Please Note:-

  • Innovate Awarding

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6 months  -  GBP £1499

● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months -  GBP £1199

● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)


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